Citizen-Centric Reports FY2023 CCR (1.5 MB) FY2022 CCR (2.0 MB) FY2021 CCR (8.29 MB) FY2020 CCR (28.1 MB) FY2019 CCR (9.0 MB) FY2018 CCR (8.2 MB) FY2017 CCR (3.9 MB) FY2016 CCR (2.4 MB) FY2015 CCR (12.8 MB) FY2014 CCR (10.8 MB) FY2013 CCR (3.1 MB) FY2012 CCR (3.1 MB) FY2011 CCR (283 KB) FY2010 CCR (1 MB) FY2009 CCR (1 MB)